+968 2421 8310
0Item(s)My Cart
0 Items View Cart

You have no items in your shopping cart.

Product was successfully added to your shopping cart.

Privacy Policy

Last Updated on November 30th, 2017. This Privacy Policy is effective immediately for all Users.

Baisah Integrated Enterprises LLC ("Baisah", "we," "us,") respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This policy describes:

  • the types of information that we may collect from you when you access or use our website – (the “Website”), the Baisah mobile application, available for iPhone and Android (the “Mobile App”) and other online services (collectively, our “Services”); and
  • our practices for collecting, using, maintaining, protecting and disclosing that information.

This policy applies only to information we collect through our Services and in the electronic communications sent through or in connection with our Services.

The definitions of the terms in this Privacy Policy have been referred by the Terms and Conditions of the Baisah Website.

Baisah strives to offer its visitors and Users the many advantages of Internet technology and to provide an interactive and personalized experience. For these purposes, we, from Baisah, may use personally identifiable information – like your name, e-mail address, address, telephone number, etc., which are subject to the terms of this Privacy Policy. We, and we suppose you too, do not tolerate spam. We will therefore never sell, barter, or rent your email address to any unauthorized third parties.


Baisah may collect and use information of and regarding its Users. We collect only data which is essential to our operations and enables us to provide you with better user experience.

The information, through which the person may be identified, may include data, which the User voluntarily enters, uses or provides when using the Services, or submits when creating a User Account. Baisah collects and uses the information for the purposes, outlined in the Terms and Conditions, as well as to offer new services to the User or to familiarize him with new functionalities on the Website and Mobile App.

The information we collect on or through our Services may include:

  • User Account information: Your full name, email address and other information you may provide, such as your address, mobile phone number and website, place of work and position, place of study, age, gender and preferred shopping categories, all of which may be displayed as a part of your User Account or be collected over the phone;

    We collect this information in order to identify you as an actual individual using the Services, be able to collect and verify any payments and offer you customized offers and deals in order for you to use the full functionality of the Baisah Website and Mobile App.

  • Preferences: Your preferences and settings such as time zone and language;

    We collect this information in order to provide you with customised user experience.

  • Searches and other activities: The search terms you have looked up and results you selected;

    We collect this information in order to offer you customized offers and deals.

  • Browsing information: How long you used our Services, which features you used, etc.;

    We collect this information in order to identify your user behaviour and improve our Services based on customer experience.

  • Communications: Between you and Baisah support staff regarding the Services.

    We collect this information in order to keep track of our communications and improve our customer support practices.

  • Transactional information: If you make payments or purchases through our Services, we may collect and store information about you to process your requests and automatically complete forms for future transactions;

    We collect this information in order to verify your payment identity and provide you with easier access to our Services.

  • Information from third parties: We may collect, process and store your user ID associated with any social media account (such as your Facebook and Google account) that you use to sign into the Services or connect with or use with the Services. This could include, without limitation, any information that you have made public through a given social media account of yours.


How we collect and store information depends on the pages you are visiting, the activities in which you elect to participate and the services provided. For example, you may be asked to provide information when you register a new User account, request certain features, such as e-mail newsletters or when you make a payment. We may also log the name of your Internet Service Provider or use “cookies” technology to recognize you and hold information from your visit. Among other things, the cookies may store your username and password, sparing you from having to re-enter that information each time you visit, or may control the number of times you encounter a particular part of the Website or Mobile App. As we use additional technologies, we may also gather information through other means. In certain cases, you can choose not to provide us with information, for example by setting your browser to refuse to accept cookies.


Like other websites, we collect information to enhance your visit and deliver more individualized content. We respect your privacy and do not share your information with anyone, except in cases when that proves necessary.

We will retain the information we collect from you for a period of ten (10) years. After the expiry of this period we undertake to delete any information we have collected from you.

Information that does not personally identify you, may be used in many ways. For example, Baisah may combine information about your usage patterns of the Website and Mobile App with similar information obtained from other users to help enhance our site and Services (e.g. to learn which pages are visited the most or what features Users find the most attractive). This information does not include any information about you and does not allow anyone to identify you individually. We may use personally identifiable information, collected on the Website or Mobile App, to communicate with you about your registration and customization preferences, our Terms of Service and Privacy Policy, services and products offered by or through the Website or Mobile App, and other topics we think you might find of interest. Personally identifiable information collected by Baisah may also be used for other purposes, including but not limited to Website and Mobile App administration, troubleshooting, processing of e-commerce transactions and other communications with you. Certain third parties who provide technical support for the operation of our Website – our Web hosting service for example – may have access to such information. We will use your information only as permitted by law. We may also disclose your information in response to a court order, at other times when we believe we are reasonably required to do so by the applicable law, in connection with the collection of amounts you may owe to us, and/or to law enforcement authorities, whenever we deem it appropriate or necessary. Please note we may not provide you with notice prior to disclosure in such cases.

All payment card transactions are processed using a secure online payment gateway (Secure Socket Layer (SSL) technology) that encrypts your card details in a secure hosting environment. We do not hold your payment card details on the Baisah Integrated Enterprises LLC server.


You may withdraw your consent for collecting your personal information at any time. To do so, please contact by clicking here.


If you would like to review, change or delete personal data we have collected from you or you had submitted or permanently delete your account, please contact us.

For more information regarding the termination or deletion of your information, please refer to Section titled "Termination" below in this Privacy Policy.


We take reasonable steps to accurately record the personal information that you provide to us, as well as any subsequent updates.

We encourage you to review, update, and correct the personal information that we maintain about you. You may request that we delete personal data about you that is inaccurate, incomplete, irrelevant for legitimate purposes, or are being processed in a way which infringes any applicable legal requirements.


We have implemented appropriate measures in the form of various technical, physical and other means, including, but not limited to measures regarding the security of out electronic systems and databases. These means aim at improving the integrity and security of the personal information that we collect and maintain. However, please be advised that even the best security measures cannot guarantee the full elimination of all risks. If we learn of any violation, breach or danger to our security systems breach, then we will attempt to notify you electronically so that timely and appropriate protective steps can be taken. Apart from informing you via e-mail or mobile, we may post a notice through the Website or Mobile App if a security breach occurs.

Your personal data safety is of utmost importance to us. We review and strive to improve our security measures on a regular basis.

If we detect a breach of our security measures, which has the potential of harming you as individual we will notify you without undue delay.


Other Users may be able to identify you, or associate you with your account, if you include your personal information in any content you post or make publicly available.


As mentioned, you may at any time review or change the personal information we maintain about you by contacting Baisah. Upon your request, we will delete your contact information and personal data from our active databases.

This Privacy Policy is effective until terminated by either party. If you no longer agree to be bound by this Privacy Policy, you must cease the use of the Baisah Website and the Baisah Mobile App. If you are dissatisfied with Baisah, its’ content, or any of these terms, conditions, and policies, your sole legal remedy is to discontinue using the Website and Mobile App. Baisah reserves the right to terminate or suspend your access to and use of the Website and Mobile App, or parts of them, without notice, if we believe, in our sole discretion that such use is in violation of any applicable law, or harmful to our interests or the interests of another person or entity, or where Baisah has reasons to believe that their use is in violation of this Privacy Policy or the Terms of Use.


Baisah does not knowingly collect personal information from children under the age of 13. If we learn that we have personal information on a child under the age of 13, we will delete that information from our servers.

Some tips to help make a child’s online experience safer: Teach kids never to give personal information, unless supervised by a parent or responsible adult. This Includes name, address, phone, school, etc. Know the sites your kids are visiting and which sites are appropriate. Look for website privacy policies. Know how your child’s information is treated.


Baisah reserves the rights to change this Privacy Policy at any time. Please check this page periodically for changes. Your use of the services after any such amendment or change in the Privacy Policy shall be deemed as your express acceptance to such amended/changed Privacy Policy and an assent to be bound by such changed/amended Privacy Policy. Information collected prior to the time any change is posted will be used according to the new policy.


This Privacy Policy and the use of the Website and Mobile App are governed by the laws of the Sultanate of Oman. The parties undertake to first try to resolve the dispute with by negotiation. If the parties fail to reach an amicable resolution through negotiation, Baisah agrees to submit the dispute to the competent Court of the Sultanate of Oman.


The copyrights of the Website and Mobile App and the Baisah logo are the property of Baisah Integrated Enterprises LLC.

Nothing contained on the Website or Mobile App may be interpreted as granting a license or right of use as a trademark without the prior explicit written consent of Baisah.


Baisah is controlled, operated and administered entirely within the Sultanate of Oman.

If you are accessing the Baisah Website or Mobile App from another jurisdiction, please be advised that you are transferring your personal information to Baisah in Oman and, by using the Website and Mobile App, you consent to that transfer and to abide by the applicable laws concerning your use of the Website, the Mobile App and your agreements with us.

This statement and the policies outlined in this Privacy Policy are not intended to and do not create any contractual or other legal rights in or on behalf of any party. Baisah may provide a translation of the Privacy Policy into other languages. You understand and agree that the Arabic version shall govern your rights and responsibilities. In case there are any inconsistencies between this version of the Privacy Policy and its translated versions, the Arabic version of the Policy shall prevail.


If you believe Baisah does not adhere to this Privacy Policy, in order to address a question, to resolve a complaint regarding the Website, the Mobile App or the Baisah Services, or to receive further information regarding the Services, please contact Baisah through our contact us page or through one of the channels listed on the same page.